A Delhi-based doctor has compared flying with IndiGo Airlines to a “suicide mission” after a distressing experience on a recent Bangalore-Delhi flight. Dr. Suvrankar Datta, a radiologist at AIIMS, took to X (formerly Twitter) to slam the airline for its “negligence and unprofessionalism.”
Datta, who has “borderline high sugar levels,” had pre-booked a sandwich, expecting timely service.
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However, despite multiple reminders, the cabin crew failed to provide his meal on time. Frustrated and concerned about his health, he described the situation as a “nightmare.”
His post quickly gained traction, with many users sharing their own bad experiences with IndiGo’s in-flight service. Some backed his criticism, while others argued that passengers with medical conditions should carry their own food.
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IndiGo has not responded to the complaint yet. While meal delays may seem like a minor issue, for passengers with health conditions, they can be critical.
The incident has sparked a broader discussion on whether IndiGo prioritizes affordability over passenger well-being.
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For a budget airline that dominates domestic travel, incidents like this raise serious concerns. If basic passenger needs are ignored, is flying IndiGo really a safe choice?
NEVER flying Indigo again!
My recent flight from Bangalore to Delhi turned into a nightmare that I hope no one else has to experience!
I am not going to leave it here. @IndiGo6E needs to be held accountable for the pathetic downfall in its service!
Here’s what went down:
— Dr. Datta MD (AIIMS Delhi) (@DrDatta_AIIMS) February 2, 2025