OpenAI says ChatGPT, Sora, and its developer-facing API are experiencing a major outage, according to the company’s status page. The company says it’s identified a pathway to recovery and is working on a fix as of 4:55pm PT Wednesday evening, but the service is still down as of the time of writing. The services have been for more than 2 hours now, and it’s unclear what the cause of the outage is.
The ChatGPT outage comes on the same day that OpenAI launched its integration with Apple in iOS 18.2, which could have caused an influx of traffic onto the company’s servers.
Earlier this week, OpenAI also launched Sora publicly. CEO Sam Altman said the startup didn’t anticipate the amount of interest it would receive, and had to limit the number of users that could sign up. Many users that did sign up were unable to produce videos on day one, however, receiving a message that OpenAI’s server’s were at capacity.
OpenAI said it was investigating the issue as of 3:17pm PT.
The outage also follows another global service interruption to Meta’s products that occurred earlier on Wednesday. It’s unclear if these outages were related.
