Telecommunications-industry Articles

Tech Article

October 05, 2025

Australian telco bosses to be grilled over triple-zero service reliability ahead of summer bushfire season

The communications minister plans to press companies on their legal obligations to protect community safety and procedures to avoid outagesGet our

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Tech Article

September 30, 2025

Optus boss ‘has a lot of work to do’, Anika Wells says after meeting telco in wake of triple-zero outages

Minister asks parent company to appoint external reviewer in attempt to restore Australians’ faith in emergency calls

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Tech Article

September 29, 2025

Anika Wells to meet Singtel’s boss as Optus experiences second triple-zero outage in less than two weeks

Optus says it confirmed the welfare of all callers who called triple zero after an issue affected Illawarra region in NSW

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Tech Article

September 22, 2025

Optus will face ‘significant consequences’ for triple zero failure linked to deaths, minister says

Communications minister Anika Wells says telco has ‘no excuses here’ after last week’s outage linked to three deaths across two states

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Tech Article

September 22, 2025

The government’s promised triple zero ‘custodian’ not yet staffed more than a year after previous Optus outage

Consumer advocacy bodies and Greens say Labor failed to act fast enough to prevent last week’s outage linked to multiple deaths

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Tech Article

September 22, 2025

Australia news live: Optus identifies seven more people unable to call triple zero; Meta to use AI to detect under-18s

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Tech Article

September 21, 2025

Optus admits process not followed after it missed at least five warnings of triple zero outage

Albanese government under pressure to ensure stiff penalties are imposed as emergency management minister blasts telco as “absolutely disgraceful”

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Tech Article

September 19, 2025

Three people died when Optus network upgrade affected triple zero calls, CEO confirms

Telco head says two people in South Australia and one in Western Australia died, offering his ‘sincere apologies’

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