Zomato recently took a firm stand against AI-generated food images on its platform. On Sunday, Zomato announced that the company will start removing these images from restaurant menus due to a rise in customer complaints.
The company explained that while Zomato uses AI to improve various aspects of its service, using it for dish images has led to misleading representations and damaged customer trust.
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The company has decided to enforce stricter rules for image uploads and will actively detect and remove any AI-generated content to maintain authenticity.
In a notable move, Zomato is also helping restaurant partners by offering professional food photography services. This effort aims to enhance menu visuals and ensure accurate food representation.
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It also opens up potential new revenue opportunities for the company, aligning with its commitment to providing reliable information and improving the user experience.
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