2015’s new MacBook model shipped with Apple’s butterfly keyboard. This allowed for a thinner laptop thanks to the butterfly keyboard switching mechanism. But the butterfly keyboard has been a thorn for Apple since its arrival, with a raft of problems reported online.
These included dust stopping keys activating, sticky keys offering double letters on a single keystroke, and broken springs effectively deactivating a key.
Nether did the problems stay with the 2015 MacBook. The butterfly keyboard was rolled out across the range, including the updates to the MacBook Pro and the MacBook Air. But in the quest for a thinner laptop, Apple has retained the millimeter saved by the butterfly design through multiple iterations, rather than ‘bulk up’ and go back to an older but proven keyboard.
And the current third-generation keyboard still exhibit the same flaws.
Apple has addressed the problems today with a statement that acknowledges there are issues, while minimising the impact across its range of laptops. Joanna Stern for the Wall Street Journal:
“We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry,” an Apple spokesman said in a statement. “The vast majority of Mac notebook customers are having a positive experience with the new keyboard.” If you have a problem, contact Apple customer service, he added.
Apple continues to sell MacBooks, MacBook Pros and MacBook Airs with the butterfly keyboard. At this moment in time its advice to users facing issues is to ‘contact customer service’ although it also suggests using compressed air to keep the keyboard clean. And I’m sure Tim Cook and his team would not be averse to you purchasing a bluetooth enabled ‘Magic Keyboard’ to ensure your typing can continue.
Source : Forbes