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Aviio aspires to bring the aviation community together to collaborate and serve passengers better. | Photo: India Shipping News
Adani Airports Holdings Ltd, the Adani group firm that operates seven airports in the country, has launched ‘aviio’ digital platform to provide passengers real-time data on variety of airport accesses – from wait times to gate change and bags on belt.
Aviio aspires to bring the aviation community together to collaborate and serve passengers better, a top official said.
By enabling airport stakeholders to access real-time data, passengers can expect easier access to airport information in the form of updates related to security checks, wait times, gate change and bags on belt, among other aspects, he said.
With this path-breaking initiative, AAHL, a subsidiary of Adani group’s flagship Adani Enterprises Ltd, aims to serve the aviation community and set new standards for airport operations management and passenger experience.
With seven operational airports in its stable, and one more expected to go live during the middle of 2025, this platform for B2B services has been conceptualised and curated to meet AAHL’s unique need to manage airports at scale.
Acting as the backbone for all digital transformation initiatives, the aviio’ platform is placed to create a benchmark for airport operations across the globe. AAHL’s vision for aviio’ encompasses the development of a cutting-edge Smart Airport Operations System, conceived as a replicable model of an ‘Airport-in-a-Box’.
This next-generation Airport Planning and Operation Centre (APOC) has 10x more features that help in arriving at data-driven decisions. Apart from AAHL employees, the aviio’ app (AOCC-on-the-go) is for all partners in the ecosystem, including AAHL employees, airlines, ground handlers, retail, etc, the official said, adding that each stakeholder will have relevant features and workflows to enable their roles.
CISF personnel, manning the airports, would be provided smartphones, with the app installed, to ensure collaboration with all entities.
AAHL has embarked on a digital transformation journey to enhance its operational efficiency, customer experience and sustainability. It is investing in cutting-edge technologies, including AI, IoT, computer vision, robotics and digital twins to create a future-ready, next-generation airport ecosystem that multiplies value across all facets of operations.
Investment in digitalisation is a strategic and visionary move that will help AAHL gain a competitive edge, improve its performance and create value for its customers and stakeholders. The digitalisation of airports will also create seamless passenger journeys as more features are added to the app, the official added.
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
First Published: Sep 10 2024 | 3:43 PM IST
