The online classified platform's net profit for Q2 FY27 slid 10% YoY and 35% QoQ to ₹108 Cr.
The company's top line grew 13% YoY and 5% QoQ to ₹342.8 Cr.
While the Reliance-backed company's total revenue for the quarter stood at ₹397.4 Cr, its operating expenses rose 15% to ₹262.8 Cr.
Online classifieds platform Justdial’s net profit for the September 2026 quarter (Q2 FY27) dipped 9.7% YoY to ₹107.8 Cr from ₹119.4 Cr in the year-ago quarter. Sequentially, the company’s net profit plunged 35.1% from ₹166.2 Cr in the June quarter.
The company’s operating revenue, on the other hand, rose 13.1% YoY and 4.7% QoQ to ₹342.8 Cr.
The decline in net profit came amid a fall in other income, which dropped 25.6% YoY and 58.5% QoQ to ₹54.6 Cr. The company attributed the sequential decline to movements in bond yields. Yields rose around 57 basis points (bps) during the September quarter, compared with a decline of around 44 bps in Q1 FY27, when the company recorded higher mark-to-market (MTM) gains.
The company’s expenses for the quarter rose 15% YoY to ₹262.8 Cr. Tax expenses for the quarter stood at ₹26.8 Cr.
Justdial’s operating EBITDA rose 4.1% to ₹90.7 Cr in Q2 FY27 from ₹87.1 Cr in the year-ago quarter. However, its operating EBITDA margin contracted 228 bps YoY to 26.4% from 28.7% a year earlier.
The company said investments in AI-led capabilities, automation and B2B expansion accounted for approximately one-third of incremental expenditure during the quarter. These investments are aimed at improving the platform’s capabilities and helping merchants acquire customers and manage their businesses.
On the operational front, Justdial recorded 19.84 Cr unique visitors during Q2 FY27, up 0.4% YoY and 2.8% QoQ.
Mobile platforms accounted for 85.1% of the traffic, or 16.89 Cr unique visitors. Desktop and PC platforms contributed 2.45 Cr visitors, accounting for 12.4% of the total, while the voice platform accounted for the remaining 50 Lakh visitors.
While mobile traffic declined 2.1% YoY, desktop and PC traffic grew 24.7%. Voice traffic, meanwhile, fell 9.2% over the same period.
The company’s total active business listings increased 12.2% YoY to 5.74 Cr at the end of September. Justdial added a net 13.1 Lakh listings during the quarter, down 13.8% from 15.2 Lakh additions in the year-ago period.
Paid campaigns on the platform grew 5.2% YoY and 2.7% QoQ to 6.57 Lakh. Total app downloads reached 4.49 Cr, up 7.8% YoY, although average daily downloads declined 21.9% to 6,363.
Alongside its core local business discovery and lead-generation operations, Justdial is expanding its merchant offerings through AI-powered tools and business management products.
The company is developing capabilities to help merchants manage their digital presence, customer interactions and lead pipelines. Its product suite includes JD Business, a dashboard for managing campaigns, enquiries and performance, and JD Omni, which offers business tools, analytics and an online store, alongside a website builder.
Justdial CEO Dinkar Ayilavarapu said the company is now focused on strengthening its core business, helping merchants manage their digital presence and customer conversations, and building products that increase the value of merchant relationships.
The company is also exploring opportunities to expand beyond discovery and lead generation into a broader marketplace of business services and AI-powered tools for merchant operations.
“Looking further ahead, Justdial sees opportunities to extend its platform beyond discovery and lead generation by addressing a broader range of merchant needs. Potential areas include connecting businesses with relevant services through a marketplace, developing AI-powered tools to support business operations, and applying its merchant intelligence and context to enable new digital services,” the company said.
Shares of Justdial ended today’s trading session 2.82% higher at ₹732.55.
Source: Inc42
