Major metro cities across India, be it Chennai or Delhi, is sweltering under the summer sun, with multiple cases of heat stroke being reported, especially among young children.
Delhi has recorded its hottest May night in 14 years, with records being broken regularly, possibly due to the El Niño phenomenon.
Amid this heat stress, reports of power cuts from several parts of the country have also surfaced. With the demand for power increasing day by day, social media is flooded with people complaining about power cuts and sleepless nights.
Scorching days, restless nights: Heatwave tightens grip across parts of India
Here are the helpline numbers by which you can complain if you, too, are facing a power cut:
You can call on the dedicated national helpline number, 1912, to lodge an electricity complaint. This works pan-India.
Keeping the Consumer Account number handy while making any power outage or power cut complaint always helps in leading to faster restoration of supply. It can be found on your electricity bill.
If you are a resident of Chennai, you can contact 9498794987, which is the TANGEDCO centralised 24x7 customer care number.
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You can also call 044-28520131, the landline number for the same.
Via WhatsApp: If the power cut is due to visible physical damage like a fallen wire or broken pole, you can send photo and location details to 9444371912 to complain.
Residents can contact BSES Rajdhani Power Limited (BRPL) can dial 19123 or 011-3999707.
Via WhatsApp: You can send a ‘Hi’ to 9999919123 and follow automated prompts to register a ‘No Power’ complaint.
You can contact BSES Yamuna Power Limited (BYPL) by dialling 191229(toll-free) or 011-39999808.
Via WhatsApp: Add 8745999808 to your contacts, then send a “Hi” from your registered mobile number to access their outage services.
You can contact Tata Power Delhi Distribution Limited(Tata Power-DDL) by dialing 19124 or 1800-208-9124.
One can also give a missed call from your registered mobile number to 9619619124 to lodge a complaint.
Via WhatsApp: Message 7303482071. Format your message as NPSCA <space> your 9-digit CA Number to lodge a complaint.
You can contact the New Delhi Municipal Council (NDMC) by dialling 1912 or 011-49993555 to lodge a power cut complaint.
You can contact CESC(Calcutta Electric Supply Corporation) by dialling 1812 or 033-22253333 or 033-35013333.
Via WhatsApp: Message 8585079412 to lodge an outage or check status of complaint.
Mobile App: You can use the CESC CAPS app to lodge complaints too.
You can contact WBSEDCL (West Bengal State Electricity Distribution Company) via 19121 or register complaints via the Vidyut Sahayogi mobile application.
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You can contact Adani Electricity to lodge a complaint via 19122.
Via WhatsApp: Send a ‘Hi’ to 9594519122 and select the ‘power outage’ option.
You can contact Tata Power by calling 19123 or 1800-209-5161 to register power outage complaints.
Via WhatsApp: Message 2267513000 to interact with the automated assistant.
You can contact BEST(Brihanmumbai Electric Supply and Transport) by calling 19124 or 022-22856262 / 022-22754000.
Outages can also be tracked and reported directly on the BEST Enterprise Portal.
You can contact MSEDCL/Mahadiscom by dialling 1912, 1800-212-3435 or 1800-233-3435.
Giving a missed call from your registered mobile number to 022-50897100 also works for lodging a complaint.
Published - May 26, 2026 12:56 pm IST
India / Delhi / Chennai / mumbai / Kolkata
Source: The Hindu - India News
